1. Identification of the website owner.

The website www.heitorlopes.pt is owned and operated by Dr Heitor Lopes, a psychologist with active registration in the Portuguese Psychologists’ Association (licence no. 27351), with professional offices in Santa Maria da Feira, Portugal, reachable at legado@heitorlopes.pt.

2. Scope & acceptance

OThese Terms govern access to and use of the website, including all information, content and features provided. Accessing the website implies reading, understanding and fully accepting these Terms. If you do not accept them, you should refrain from using the website. They are governed by Portuguese law; the courts of the District of Aveiro have jurisdiction.

3. Informational nature

The website is strictly informational. Its content does not constitute psychological advice, diagnosis, clinical prescription or any form of therapeutic intervention. Psychological services are provided exclusively within a formal contractual relationship, preceded by Informed Consent. The website does not replace medical or psychological consultation. In a crisis or psychological emergency, contact SNS 24 (808 24 24 24) or the emergency services in your country of residence.

4. Intellectual property

All website content — text, images, trademarks, logos, concepts, structure and design — is the exclusive property of Dr Heitor Lopes and is protected by applicable intellectual and industrial property law. Reproduction, distribution, transmission, adaptation or commercial use of any content without prior written authorisation is prohibited. Partial quotation is permitted for non- commercial purposes provided the source is expressly credited.

5. External links

The website may contain links to third-party websites. These are provided for informational convenience and do not constitute endorsement. Dr Heitor Lopes assumes no responsibility for the content, accuracy or availability of external websites.

6. Limitation of liability

Dr Heitor Lopes assumes no liability for direct, indirect or consequential damages arising from access to or use of the website, including errors, omissions, service interruptions, computer viruses or technical incompatibilities. The website is provided “as is”, without express or implied warranties of continuous availability, accuracy or fitness for a particular purpose.

7. Changes to the Terms

Dr Heitor Lopes reserves the right to amend these Terms at any time, without prior notice. Changes take effect upon publication on the website. The date of the current version is shown in the document header.

8. Advertising comms

Under Decree-Law no. 7/2004 of 7 January (the E-Commerce Law), advertising communications in regulated professions are subject to the ethical rules of the relevant professional association. All communication on this website complies with the OPP Code of Ethics (Reg. 898/2024). The website does not send unsolicited commercial communications; any email communication is subject to the recipient’s prior consent.

9. Dispute resolution

For alternative resolution of consumer disputes, you may turn to the alternative dispute resolution (ADR) bodies registered in Portugal, listed at www.consumidor.gov.pt. For matters of professional practice, you may file a complaint with the OPP. For matters relating to the provision of healthcare, you may file a complaint with the ERS (Portuguese Health Regulatory Authority).